SOC at 3 levels: The basics

What is Security Operation Center (SOC)?

A Security Operation Center (SOC) is a centralized unit that deals with security issues on an organisational and technical level. It comprises three building blocks employing people, processes, and technology to continuously monitor and improve an organisation’s security posture while preventing, analysing, detecting, and responding to cybersecurity incidents.

A SOC is a dedicated site where enterprise information systems such as websites, applications, databases, data centres and servers, networks, and desktops are monitored, assessed, and defended. Security Operation Centres (SOC) is the meeting point for every event logged within the organisation that is being monitored. For each of these events, the Security Operation Centres (SOC) must decide how they will be managed and acted upon.


Benefits of SOCs

SOCs can be costly and difficult to maintain so what make sit worthwhile for organisations?
SOCs act to provide the improvement of security incident detection through monitoring and analysis of data activities. By analyzing the activity across an organisation’s networks, servers, and databases around the clock. SOC teams are critical to ensure timely detection and response of security incidents. The 24/7 monitoring provided by a SOC gives organisations an advantage to defend against incidents and intrusions, regardless of source, time of day, or attack type.

Challenges faced by SOC

SOC teams must constantly stay one step ahead of attackers, however, the increase of attackers has been challenging for SOC teams The following are the top three challenges that every SOC team faces:

  • Shortage of cybersecurity skills: Based on a survey by Dimensional Research, 53% of SOCs are having difficulties hiring skilled employees. This shows that SOC teams are understaffed and lack the advanced skills that are needed to identify and respond to threats. The (ISC)² Workforce Study estimated that the cybersecurity workforce needs to grow by 145% to close the skills gap and better defend organisations worldwide.
  • Operational Overhead: Many organisations use an assortment of disconnected security tools. This means that security personnel must translate security alerts and policies between environments, leading to costly, complex, and inefficient security operations.
  • Alert fatigue: As organisations add new tools for threat detection, the volume of security alerts grows constantly. The overwhelming number of threat alerts can cause threat fatigue. many of these alerts do not provide sufficient intelligence, context to investigate, or are false positives. False positives not only drain time and resources but can also distract teams from real incidents.

SOCs are highly capable centers that provide great value for organisations with good data culture and important data to protect. However SOCs come with the caveat of complexity, this ends up leading to inefficiency, latency and blown budgets. 

More to come….

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